Training Videos

Click on the video tutorials below for enhanced walkthroughs for various products and services that we offer to our customers.



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Lost or Stolen ATM/Debit Card?

Please contact us Monday through Friday from 8:00 AM CST to 5:00 PM CST at (812) 492-8123, if your ATM or Visa Debit card is lost or stolen. After normal business hours, call (800) 554-8969.  You may also click here to access the online form, requesting to be contacted about your card. 

Traveling? Contact Us!

At First Federal, we take extra precautions to protect your account. We monitor ATM and debit card transactions to protect you from fraud. Therefore, we may call you to verify transactions and ask questions about your account. If you plan on using your ATM or debit card, please notify us of your destination and dates of travel at 866-492-8123 or by visiting one of our Banking Centers.